delivery across Ukraine is carried out by the "Nova Poshta" company within 1-3 days from the moment of registration of the shipment. delivery of goods is carried out at the expense of the client in accordance with the tariffs of "New Post". the order is sent within 3 working days from the moment of payment of the order. Order processing and shipping times may increase to five business days during pre-holiday periods, new model releases, and seasonal sales. her parcel to the e-mail specified during the order. the order is placed after full payment on the website
Delivery of orders from a warehouse in Europe to EU countries
Delivery time in Poland ______ days
Delivery time to other EU countries ______ days
Payment methods
Payment through the site is made through Apple Pay and liqPay payment systems.
Payment to the current account according to details. * When paying by details, you will receive details to your email or SMS. In the purpose of payment, be sure to specify: payment for the product, order number.
Cash payment with prepayment of UAH 200 when ordering up to 4 units of the product. The rest of the amount is imposed payment
The goods will be shipped after confirmation of payment in the personal account or through the manager
Exchange and return
You may exchange or return the product within 14 days from the date of receiving your order, provided that the product is in its original condition, has not been used, all original tags and packaging are preserved, and a completed return form is included inside the parcel.
When returning or exchanging a product, the delivery costs are covered by the customer, except in cases of manufacturing defects.
Important! The following product categories are not eligible for exchange or return: gloves.
You can use the “Easy Return” service provided by Nova Poshta.
The online store reserves the right to refuse a return if there are signs of violation of the product’s original condition.
Return processing takes up to 5 business days from the moment the parcel is received. After processing, the funds will be refunded to the card used for the purchase. The refund period is up to 7 business days.
To request a return, please fill out the form.
Important: items that do not meet the return conditions specified in the Law of Ukraine “On Consumer Protection” are not eligible for exchange or return.
When exchanging or returning a product, you must include:
the original product packaging, if available;
a fiscal or sales receipt;
a label with the price tag / barcode;
a completed return form;
fill out the return form and place it inside the parcel with the product you are returning. This is very important — without the form, the refund will not be issued;
pack the product in a way that prevents damage to the original packaging during transportation, if available;
indicate our address on the parcel: Kyiv, Nova Poshta branch No. 285, Recipient: Subota Mykola, phone number: +38 093 158 68 88;
when sending, specify that the delivery is paid by the sender;
keep the shipping receipt and the second copy of the consignment note until you receive your refund.
TO PROCESS AN EXCHANGE OR RETURN, YOU MUST COMPLETE THE APPROPRIATE FORM. OUR MANAGER WILL CONTACT YOU TO уточнити the shipping details.